User Manual
  • Welcome
    • Getting Started
      • Introductory Note
      • Creating an Account
    • Setting up Workspaces
      • Buying a new Workspace
      • Single cluster and multiple cluster
        • Setting up a Single Data Cluster
        • Setting up Multiple Data Clusters
      • Setting up Fields to Extract
      • Setting up Export Templates
    • Assign Users
      • Create Users and add them to the Realm
      • Assign User To A Workspace
    • Running the Extraction WorkFlow
      • Upload Documents
        • Uploading documents from the Admin panel
        • Uploading documents from Web App
      • Extract Records
      • Verify Records
      • Export Data
    • Databridge
      • Inbox
      • Purchase Orders
      • Sales Order
      • Exception
      • General
      • Duplicates
      • Starred
      • Direct Entry
      • Audit Logs
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Exception

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Last updated 10 months ago

  • Any errors the system encounters in the successful creation of a Sales Order can be checked in your Exceptions Folder.

  • Click on the Exceptions folder and open the email. The error can be found under the tab highlighted in red.

  • You can correct the issue by clicking on Edit, adding the relevant corrections and then clicking on "Save".

  • Now click on "Submit to Eclipse" to attempt creation of Sales Order again. If it is successful you will be able to see the Sales Order number.