# Exception * Any errors the system encounters in the successful creation of a Sales Order can be checked in your Exceptions Folder. * Click on the Exceptions folder and open the email. The error can be found under the tab highlighted in red. * You can correct the issue by clicking on Edit, adding the relevant corrections and then clicking on "Save". * Now click on "Submit to Eclipse" to attempt creation of Sales Order again. If it is successful you will be able to see the Sales Order number. {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sagexglobal.ai/user-manual/welcome/databridge/exception.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.