FAQs
  • FAQs
    • Getting Started
      • How do I get started?
    • Account Setup
      • How can I access my account if I am unable to log in?
      • What do I do if I am unable to reset my password?
    • Useful Product Features
      • Which keyboard shortcuts are available?
      • How can I speed up my work in the Verification stage?
    • Workspace Configuration
      • What is a Workspace?
      • What is a Data Cluster?
      • How do I configure a Workspace with Data Clusters?
      • How do I configure a Workspace without Data Clusters?
      • How can I deactivate a workspace?
      • Why am I unable to edit the fields in my workspace configuration?
    • Admin Panel
      • What is Admin Panel used for?
    • Document Upload
      • How do I upload documents?
      • How can I upload documents through Admin panel?
      • How can I upload documents through Webapp?
      • Is there a limit on the number of fields per workspace?
      • What type of documents can I upload?
      • Is there a size limit for uploading a document?
      • Why am I unable to upload documents?
      • How can I delete the documents from my workspace?
      • What can I do if I have exhausted my documents limit?
    • Extraction
      • What do I do after I upload my document?
      • Can I extract images from a document?
      • Can I extract charts in a document?
      • What should I do if I am getting errors during document upload?
      • What kind of data can I extract out of a document?
      • How do I lock the document in the extraction stage so other users cannot edit it at the same time?
      • How can I find similar records For Tabular Data (FSR)?
      • How can I highlight extracted data?
      • How does Text/Image Toggle work?
      • How can I check activity time?
      • Where can I write comments?
      • How can I auto-hide Extraction menu?
      • Where can I find Extraction data for different Data Clusters?
      • How can I check Document/User audit history?
    • Verification
      • How does Verification work for my documents?
      • How can I speed up my work in the Verification stage?
    • Export
      • How do I Export my data?
      • What kind of formats can I extract?
    • Payments
      • What do I do if my payment has failed?
      • How can I download my invoices?
      • What payment options are available for subscription?
    • Billing
      • How can I upgrade my subscription?
      • How can I cancel my subscription?
      • Can I cancel my subscription in the middle of the month or year?
      • How can I purge my data, after I have cancelled my subscription?
      • How can I downgrade my subscription?
    • Privacy
      • How safe is my data?
      • Who can access my data?
    • Contact
      • How can I contact the sales team?
      • How can I report a bug?
      • What should I do if my credit card has been charged, but my webapp account is still inactive?
      • How do I get in touch with a customer service executive?
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On this page
  • Getting Started
  • Account Setup
  • Useful Product Features
  • Workspace Configuration
  • Admin Panel
  • Document Upload
  • Extraction
  • Verification
  • Export
  • Payments
  • Billing
  • Privacy
  • Contact

FAQs

Frequently Asked Questions

NextGetting Started

Last updated 1 year ago

Getting Started

Account Setup

Useful Product Features

Workspace Configuration

Admin Panel

Document Upload

Extraction

Verification

Export

Payments

Billing

Privacy

Contact

How do I get started?
How can I access my account if I am unable to log in?
What do I do if I am unable to reset my password?
Which keyboard shortcuts are available?
What is a workspace?
What is a Data Cluster?
How do I configure a Workspace with Data Clusters?
How do I configure a Workspace without Data Clusters?
How can I deactivate a workspace?
Why am I unable to edit the fields in my workspace configuration?
What is Admin Panel used for?
How do I upload documents?
How can I Upload documents through Admin panel?
How can I Upload documents through Webapp?
Is there a limit on the number of fields per workspace?
What type of documents can I upload?
Is there a size limit for uploading a document?
Why am I unable to upload documents?
How can I delete the documents from my workspace?
What can I do if I have exhausted my documents limit?
What do I do after I upload my document?
Can I extract images from a document?
Can I extract charts in a document?
What should I do if I am getting errors during document upload?
What kind of data can I extract out of a document?
How do I lock the document in the extraction stage so other users cannot edit it at the same time?
How does Verification work for my documents?
How can I speed up my work in the verification stage?
How do I Export my data?
What kind of formats can I extrac
t?
What do I do if my payment has failed?
How can I download my invoices?
What payment options are available for subscription?
How can I upgrade my subscription?
How can I cancel my subscription?
Can I cancel my subscription in the middle of the month or year?
How can I purge my data, after I have cancelled my subscription?
How safe is my data?
Who can access my data?
How do I get in touch with a customer service executive?
How can I report a bug?
How can I contact the sales team?
What should I do if my credit card has been charged, but my webapp account is still inactive?