# FAQs

## Getting Started

* [How do I get started?](https://help.sagexglobal.ai/faqs/faqs/getting-started)

## Account Setup

* [How can I access my account if I am unable to log in?](https://help.sagexglobal.ai/faqs/faqs/account-setup/how-can-i-access-my-account-if-i-am-unable-to-log-in)
* [What do I do if I am unable to reset my password?](https://help.sagexglobal.ai/faqs/faqs/account-setup/what-do-i-do-if-i-am-unable-to-reset-my-password)

## Useful Product Features

* [Which keyboard shortcuts are available?](https://help.sagexglobal.ai/faqs/faqs/useful-product-features/which-keyboard-shortcuts-are-available)

## Workspace Configuration

* [What is a workspace?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/what-is-a-workspace)
* [What is a Data Cluster?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/what-is-a-data-cluster)
* [How do I configure a Workspace with Data Clusters?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/how-do-i-configure-a-workspace-with-data-clusters)
* [How do I configure a Workspace without Data Clusters?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/how-do-i-configure-a-workspace-with-data-clusters)
* [How can I deactivate a workspace?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/how-can-i-deactivate-a-workspace)
* [Why am I unable to edit the fields in my workspace configuration?](https://help.sagexglobal.ai/faqs/faqs/workspace-configuration/why-am-i-unable-to-edit-the-fields-in-my-workspace-configuration)

## Admin Panel

* [What is Admin Panel used for?](https://help.sagexglobal.ai/faqs/faqs/admin-panel/what-is-admin-panel-used-for)

## Document Upload

* [How do I upload documents?](https://help.sagexglobal.ai/faqs/faqs/document-upload/how-do-i-upload-documents)
* [How can I Upload documents through Admin panel?](https://help.sagexglobal.ai/faqs/faqs/document-upload/how-can-i-upload-documents-through-admin-panel)
* [How can I Upload documents through Webapp?](https://help.sagexglobal.ai/faqs/faqs/document-upload/how-can-i-upload-documents-through-webapp)
* [Is there a limit on the number of fields per workspace?](https://help.sagexglobal.ai/faqs/faqs/document-upload/is-there-a-limit-on-the-number-of-fields-per-workspace)
* [What type of documents can I upload?](https://help.sagexglobal.ai/faqs/faqs/document-upload/what-type-of-documents-can-i-upload)
* [Is there a size limit for uploading a document?](https://help.sagexglobal.ai/faqs/faqs/document-upload/is-there-a-size-limit-for-uploading-a-document)
* [Why am I unable to upload documents?](https://help.sagexglobal.ai/faqs/faqs/document-upload/why-am-i-unable-to-upload-documents)
* [How can I delete the documents from my workspace?](https://help.sagexglobal.ai/faqs/faqs/document-upload/how-can-i-delete-the-documents-from-my-workspace)
* [What can I do if I have exhausted my documents limit?](https://help.sagexglobal.ai/faqs/faqs/document-upload/what-can-i-do-if-i-have-exhausted-my-documents-limit)

## Extraction

* [What do I do after I upload my document?](https://help.sagexglobal.ai/faqs/faqs/extraction/what-do-i-do-after-i-upload-my-document)
* [Can I extract images from a document?](https://help.sagexglobal.ai/faqs/faqs/extraction/can-i-extract-images-from-a-document)
* [Can I extract charts in a document?](https://help.sagexglobal.ai/faqs/faqs/extraction/can-i-extract-charts-in-a-document)
* [What should I do if I am getting errors during document upload?](https://help.sagexglobal.ai/faqs/faqs/extraction/what-should-i-do-if-i-am-getting-errors-during-document-upload)
* [What kind of data can I extract out of a document?](https://help.sagexglobal.ai/faqs/faqs/extraction/what-kind-of-data-can-i-extract-out-of-a-document)
* [How do I lock the document in the extraction stage so other users cannot edit it at the same time?](https://help.sagexglobal.ai/faqs/faqs/extraction/how-do-i-lock-the-document-in-the-extraction-stage-so-other-users-cannot-edit-it-at-the-same-time)

## Verification

* [How does Verification work for my documents?](https://help.sagexglobal.ai/faqs/faqs/verification/how-does-verification-work-for-my-documents)
* [How can I speed up my work in the verification stage?](https://help.sagexglobal.ai/faqs/faqs/verification/how-can-i-speed-up-my-work-in-the-verification-stage)

## Export

* [How do I Export my data?](https://help.sagexglobal.ai/faqs/faqs/export/how-do-i-export-my-data)
* [What kind of formats can I extrac](https://help.sagexglobal.ai/faqs/faqs/export/what-kind-of-formats-can-i-extract)[t?](https://help.sagexglobal.ai/faqs/faqs/export/what-kind-of-formats-can-i-extract)

## Payments

* [What do I do if my payment has failed?](https://help.sagexglobal.ai/faqs/faqs/payments/what-do-i-do-if-my-payment-has-failed)
* [How can I download my invoices?](https://help.sagexglobal.ai/faqs/faqs/payments/how-can-i-download-my-invoices)
* [What payment options are available for subscription?](https://help.sagexglobal.ai/faqs/faqs/payments/what-payment-options-are-available-for-subscription)

## Billing

* [How can I upgrade my subscription?](https://help.sagexglobal.ai/faqs/faqs/billing/how-can-i-upgrade-my-subscription)
* [How can I cancel my subscription?](https://help.sagexglobal.ai/faqs/faqs/billing/how-can-i-cancel-my-subscription)
* [Can I cancel my subscription in the middle of the month or year?](https://help.sagexglobal.ai/faqs/faqs/billing/can-i-cancel-my-subscription-in-the-middle-of-the-month-or-year)
* [How can I purge my data, after I have cancelled my subscription?](https://help.sagexglobal.ai/faqs/faqs/billing/how-can-i-purge-my-data-after-i-have-cancelled-my-subscription)

## Privacy

* [How safe is my data?](https://help.sagexglobal.ai/faqs/faqs/privacy/how-safe-is-my-data)
* [Who can access my data?](https://help.sagexglobal.ai/faqs/faqs/privacy/who-can-access-my-data)

## Contact

* [How do I get in touch with a customer service executive?](https://help.sagexglobal.ai/faqs/faqs/contact/how-do-i-get-in-touch-with-a-customer-service-executive)
* [How can I report a bug?](https://help.sagexglobal.ai/faqs/faqs/contact/how-can-i-report-a-bug)
* [How can I contact the sales team?](https://help.sagexglobal.ai/faqs/faqs/contact/how-can-i-contact-the-sales-team)
* [What should I do if my credit card has been charged, but my webapp account is still inactive?](https://help.sagexglobal.ai/faqs/faqs/contact/what-should-i-do-if-my-credit-card-has-been-charged-but-my-webapp-account-is-still-inactive)